The Witch and the Wardrobe

Returns / Refunds

  • If you wish to return your purchase, please contact us to let us know and return item to us within 14 days from the date you received the item.
  • We will exchange or make a refund (including original postage costs (U.K. only) by the same method as your original payment, provided the goods are returned in unused,saleable condition and with all tags or packaging intact where applicable. Items returned to us that smell of smoke or perfume, have make-up stains or any other signs of wear (tags removed) will not be eligible for a refund and will be returned to you.
  • Please return the delivery note with the item and state the reason for the return. 
  • Body Jewellery & Underwear (including Tights) are excluded from this returns policy due to hygiene or health and safety reasons.
The buyer is responsible for the cost of returning item and we recommend using a tracked service. 

If you have any questions regarding returning an item, please feel free to contact us for advice.